Privacy Policy

Effective Date: May 15, 2026

Privacy at Infico POS

At Infico, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you use Infico POS and related services available through pos.infico.io.

1. Information We Collect

Account and profile information such as name, email address, phone number, business name, outlet details, role, and login information.
POS and business data such as products, categories, orders, customers, inventory, payments, tables, staff activity, receipts, and related operational records.
Technical data such as IP address, browser type, device information, operating system, time zone, cookies, log data, and app usage data.
Payment and billing-related information needed to process transactions, subscriptions, invoices, refunds, and support requests. Payment details may be handled by secure third-party payment providers.

2. How We Use Your Information

Provide, operate, and improve Infico POS and related services available through pos.infico.io.
Create and manage accounts, authenticate users, support outlets, process orders, maintain inventory, generate receipts, and deliver business reporting.
Provide customer support, respond to service requests, send product updates, security notices, and important account communications.
Monitor performance, prevent fraud or misuse, protect service security, troubleshoot issues, and comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information with service providers who help us run Infico POS, including hosting providers, payment processors, communication tools, analytics services, and customer support systems.
We may disclose information when required by law, regulation, legal process, or to protect the rights, safety, and security of Infico, our users, or the public.
Service providers are expected to keep information confidential and use it only for the services they provide to us.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep users signed in, remember preferences, protect sessions, analyze traffic, and improve the user experience.
You can manage cookies through your browser settings. Some features may not work correctly if required cookies are disabled.

5. Data Security

We use administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration.
No internet-based service can be guaranteed to be completely secure, so users should also protect their passwords, devices, and account access.

6. Your Rights

Depending on your location, you may have rights to access, correct, update, export, restrict, or request deletion of your personal information.
You may also opt out of certain non-essential communications. Account-related and security communications may still be sent when required.
To make a privacy request, contact us at help@infico.io.

7. Children's Privacy

Infico POS is intended for businesses and is not directed to children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions, concerns, or privacy-related requests, please contact the Infico team.

help@infico.io